Guided Heirloom Portraits
Turn a favorite photograph into a timeless portrait
Guided Heirloom Portraits make Morgan Owens’ signature heirloom style available to families everywhere. Upload a photograph you love, and Morgan will transform it into a custom portrait that is printed in-house on museum-quality fine art paper.
How the process works
1. Choose a clear photograph
Select a favorite image with the face in focus and the eyes clearly visible. An original, high-resolution phone or camera file usually gives the best result.
2. Select your portrait
Choose from the sizes and finish options shown on the product page. Some offerings include matting or framing so the portrait arrives ready to display.
3. Upload or email your photograph
Upload the original image file using the field on the product page and complete checkout. If you check out without uploading a photograph, you may send it by email. In that case, processing begins when Morgan Owens Heirloom receives the photograph by email.
4. Morgan creates and prints your heirloom
Your photograph is thoughtfully prepared in Morgan’s signature heirloom style and printed on fine art, museum-quality paper. Customers do not receive a proof before printing. Guided Heirlooms are a print-only service; digital files are not included.
Processing, rush service and UPS shipping
UPS tracking is provided within 5–7 business days after the photograph is uploaded and checkout is complete. If you email the photograph after checkout, the 5–7-business-day period begins when the photograph is received by email.
A 2-business-day rush option is available for an additional $150. Contact us before ordering to arrange rush service.
Every order ships through UPS, and a valid street address is required; no PO boxes. Morgan Owens Heirloom ships worldwide, and orders of $300 or more qualify for free shipping.
Tips for choosing the best photograph
- Use the original, highest-resolution file available.
- Choose an image that is sharp rather than blurry.
- Make sure the subject’s face and eyes are visible.
- Avoid images where the top of the head or important details are cropped.
- A professional photograph is not required—a clear phone photo can work beautifully.
Important custom-order policies
- Customers do not receive proofs before printing.
- Orders cannot be changed or canceled after checkout.
- Custom portraits are not refundable.
- Digital files are not included.
Frequently asked questions
Can I use a phone photograph?
Yes. A clear, well-lit, high-resolution phone photograph can be an excellent choice. Upload the original file instead of a screenshot.
Can my portrait be framed?
Framing and matting options vary by product. Review the options on the product page to choose the finish that best suits your home.
What happens if I email my photograph later?
The processing period begins when Morgan Owens Heirloom receives the photograph by email.
Ready to preserve a photograph you love? Shop Guided Heirloom Portraits. Review the complete shipping, returns and order policies before checkout.